Integrating volunteering cultures in New Zealand’s multi-hazard environment
Australian Institute for Disaster Resilience, 2020.
“This research explores different approaches to support informal volunteering and how it contributes to rural communities in New Zealand. In doing so, the practical aspects are considered to integrate informal and formal volunteers and to identify lessons for inclusion. The research indicates that volunteer participation is a critical element of emergency services activities, especially in rural areas. Effective use of volunteers requires understanding their motivations and utilising appropriate recruitment and retention strategies. This is particularly important as formal or informal volunteers provide critical and different types of services that go beyond traditional roles for readiness, reduction and recovery operations and activities”